Website Terms and Conditions of Use for Carla C Coaching Limited (also known as “Carla Biesinger” or the “Company”)

1. Terms

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on Carla Biesinger's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on Carla Biesinger's website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. transfer the materials to another person or 'mirror' the materials on any other server.

(b) This license shall automatically terminate if you violate any of these restrictions and may be terminated by Carla Biesinger at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Carla Biesinger's website are provided 'as is'. Carla Biesinger makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Carla Biesinger does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Carla Biesinger or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Carla Biesinger's Internet site, even if Carla Biesinger or a Carla Biesinger authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Carla Biesinger's website could include technical, typographical, or photographic errors. Carla Biesinger does not warrant that any of the materials on its web site are accurate, complete, or current. Carla Biesinger may make changes to the materials contained on its web site at any time without notice. Carla Biesinger does not, however, make any commitment to update the materials.

6. Links

Carla Biesinger has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Carla Biesinger of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Carla Biesinger may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Carla Biesinger's website shall be governed by the laws and the non exclusive jurisdiction of the Island of Malta

9. Refund Policy

9.1 Refund Policy for Instagram Secrets To Success

Our refund policy is as follows:

We know how much of a game changer these tools, and the program can be for you if you do the work, so we offer a full refund provided that you:

(1) complete ALL Modules

(2) send an e-mail to [email protected] requesting your money back

(3) submit all your completed assignments via https://www.carlabiesinger.com/refund within the 30 day period following your date of purchase.

If you request a refund and do not include your coursework by the end of the Refund Period, you will not be granted a refund.

A full refund will only be given if requested within 30 days of purchasing the course, AND if the student can prove that they did the work, implemented the strategies, and still didn't see any results.

Refunds based on a change of mind will not be granted.

You must submit ALL of the following items with your request for a refund:

  • Requirement 1: A screenshot showing 100% completion of all video lessons.
  • Requirement 2: A screenshot of your Instagram bio created according to the course lesson.
  • Requirement 3: A screenshot of your planned-out posts inside the Plann app (showing min 12 posts).
  • Requirement 4: Completed course workbook
  • Requirement 5: Hashtags sets (min. 2 sets of 30 hashtags each according to the lessons)
  • Requirement 6: Proof of active participation in the Instagram Secrets To Success Community Group on Facebook

Please note: If you opted for a payment plan and you do not request a refund within the Refund Period, with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan.

Upon determining that you are entitled to a refund pursuant to this policy, the Company will promptly issue an instruction to its payment processor to issue the refund. The Company does not control its payment processor and will not be able to expedite any refunds.

If you receive a refund of any purchase through this money-back guarantee, that shall immediately terminate any and all licenses granted you to use the material provided to you under this Agreement and the Company’s Terms of Use. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

Since we have a clear and explicit Refund Policy in these Terms & Conditions that you have agreed to prior to completing the purchase of the Program, we do not tolerate or accept any type of threat, chargeback threat, or actual chargeback from your credit card company or payment processor


9.2 Refund Policy for Email Secrets To Success

Our refund policy is as follows:

Refunds based on a change of mind will not be granted.

You have 30 days to go through the course and implement it.

You must submit ALL of the following items with your request for a refund:

  • Create a freebie and built a landing page according to the lessons in Module 1
  • Proof of written copy to promote your freebie using the bullet point formulas provided in the course
  • Screenshot of freebie promotion: Proof of promotion of your freebie at least 5 times using at least 3 of the strategies provided in the course

In order to be granted a full refund, you must submit all requirements via email to [email protected] within the 30-day refund period.


9.3 Refund Policy for Instagram Sales Secrets

Our refund policy is as follows:

Refunds based on a change of mind will not be granted.

You have 30 days to go through the course and implement it.

You must submit ALL of the following items with your request for a refund:

  • Completed course workbook and all lessons
  • Proof of implementation of the "Selling Through Stories" Formula: Screenshots of Instagram Stories following the method to invite/nurture your audience
  • Proof of creation of "Close Friends List" or "Collections"

In order to be granted a full refund, you must submit all requirements via email to [email protected] within the 30-day refund period.


9.4 Refund Policy for The Passive Income Accelerator

Our refund policy is as follows:

Refunds based on a change of mind will not be granted.

You have 30 days to go through the course and implement it.

You must submit ALL of the following items with your request for a refund:

  • Completed course workbook & Course/Program MVP workbook
  • Completed ALL lessons of the Modules "Getting Started", "Creating Your Profitable Course/Program", "Milestone 1: Your Course/Program MVP". "Attracting Your Clients On Instagram", "Attracting Your Ideal Clients By Growing Your Email List"
  • Proof of implementation: Proof of creation of "Close Friends List" or "Collections", proof of lead magnet, landing page created according to the course.

In order to be granted a full refund, you must submit all requirements via email to [email protected] within the 30-day refund period.